- Cancellation of Services
Clients have the right to cancel our digital marketing services, subject to the terms and conditions outlined in the service agreement signed with SocioFlame. The cancellation process is as follows:
a. Cancellation Request: To initiate a cancellation, clients must submit a written cancellation request to SocioFlame, specifying the reason for cancellation and the desired cancellation date.
b. Cancellation Fees: Clients may be subject to cancellation fees as outlined in the service agreement. These fees are designed to cover any incurred costs or work completed up to the cancellation date.
c. Service Agreement Terms: The specific terms and conditions for cancellation, including notice periods and associated fees, will be detailed in the service agreement signed between the client and SocioFlame.
a. Refund Eligibility: Refunds are considered on a case-by-case basis and may be granted in accordance with the terms specified in the service agreement.
b. No Guaranteed Refunds: Clients are advised that certain services or project stages may not be eligible for refunds, and refund availability is at the discretion of SocioFlame.
c. Refund Processing Time: If a refund is approved, SocioFlame will make every effort to process the refund promptly. However, the time it takes for funds to be credited to the client’s account may vary depending on payment methods and financial institutions.
a. Dispute Resolution: In the event of a dispute related to cancellations or refunds, clients are encouraged to contact SocioFlame at hello@SocioFlame.com to attempt to resolve the issue amicably.
b. Legal Recourse: If a dispute cannot be resolved through negotiations, clients may seek legal recourse as permitted by applicable laws.
SocioFlame reserves the right to amend this Cancellation and Refund Policy at any time without prior notice. Clients will be bound by the terms in effect at the time of their service agreement.
- Contact Information
If you have questions or concerns about our Cancellation and Refund Policy, please contact us at:
Nashik, Maharashtra, India
By engaging with our services and entering into a service agreement with SocioFlame, clients acknowledge that they have read, understood, and agreed to the terms and conditions of this Cancellation and Refund Policy.